Responsible Gaming

On fg64 Responsible Gaming – Enjoy the game, stay in control

Gaming is about more than fun — it comes with responsibility too. fg64 believes every player has the right to a safe and informed gaming experience. We are always here to help you set the right limits, stay aware, and seek support when you need it.

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Adults Only
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Transparent Policy

Responsible Gaming Core Pillars

At fg64, we work across six key areas to promote responsible gaming.

Setting Limits

Set your own deposit, bet, and loss limits. There is no way to exceed your budget — fg64 keeps you in control.

Time Management

Set a time limit for your daily or weekly gaming sessions. Do not let continuous play develop into an addiction.

Addiction Prevention

Use our self-assessment tool to identify signs of problematic gaming behavior and take action before things escalate.

Self-Exclusion Feature

If you feel the need, you can temporarily or permanently close your account at any time. No hassle, no questions asked.

Minor Protection

Fg64 follows a strict age verification process to protect those under 18. Access by minors is strictly prohibited.

Round-the-Clock Assistance

For any gaming-related concerns, our 24/7 support team is always here for you. You do not have to face it alone.

What does responsible gaming actually mean?

Responsible gaming means approaching gaming purely as entertainment, not as a solution to financial problems. At fg64, we believe that with the right limits and awareness, every player can have a positive experience.

When online gaming stops being fun and starts causing stress, it is no longer entertainment. That is why we encourage every player to regularly reflect on their gaming habits. fg64's responsible gaming policy applies across the entire platform and is central to our core commitment.

Remember — gaming is always a choice, never an obligation. Whenever you feel it's time to stop, that decision is entirely yours to make.

fg64's responsible gaming policy is built in accordance with international gaming commission guidelines. Your safety is our highest priority.

Signs of Problematic Gaming

Certain behaviours can signal that gaming is heading toward addiction. If you notice any of the signs below in yourself, it is important to take them seriously. Staying aware of these patterns is the first step toward responsible gaming.

Warning Signs
  • Betting beyond your budget
  • Chasing losses by playing more
  • Hiding your gaming from family or friends
  • Unable to stop gaming
  • Declining focus at work or in your studies
Healthy Gaming Habits
  • Playing within a set budget
  • Taking breaks after a set period of play
  • Accepting losses as part of the game
  • Being honest with family and friends
  • Gaming is just one part of life

If you recognise two or more of the warning signs above in yourself, contact our support team immediately or make use of the self-exclusion option.

fg64 Protection Tools

Fg64 offers a range of practical protection tools to help keep you safe. They are available directly from your account and take effect immediately.

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Deposit Limit

Set a maximum limit on daily, weekly, or monthly deposits.

Session Limit

Decide in advance how long each session will last. You will be automatically logged out when time is up.

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Loss Limit

The ability to stop placing bets once you have lost a set amount.

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Self-Exclusion

Self-exclusion options are available anytime, ranging from 1 week to permanent account closure.

Go to Account Settings

After logging in, click your profile icon at the top right and look for the "Responsible Gaming" option.

Choose your preferred limit

You can set any one or all of the deposit, loss, and session limits at the same time.

Confirm

Limits take effect immediately once set. Requests to increase a limit require a 24-hour waiting period.

Get Support

Our support team is always here for you. Reach us directly via live chat.

Self-Assessment: Ask Yourself

The questions below are designed to help you honestly assess your own gaming behaviour. If you answer "Yes" to three or more, you should seek professional support.

1 Have you spent more than your budget?
Review your gaming expenses at the end of each month. If you've gone over your set budget, take it as a warning.
2 Have you placed more bets trying to recover your losses?
This is "chasing losses" — one of the most common signs of gaming addiction.
3 Has gaming caused problems at home or at work?
If your personal relationships or career are being affected, that is a serious warning sign.
4 Do you find yourself unable to stop gaming even when you want to?
Loss of control is a clear sign of addiction. Seeking help at this stage is essential.
5 Have you lied to family or friends about your gaming?
The urge to hide your gaming is a sign that it has gone beyond healthy boundaries.
6 Are you turning to gaming to relieve stress?
Using gaming to cope with personal or emotional problems is a dangerous pattern.

If three or more of your answers are "Yes", contact our support team immediately or use the self-exclusion feature.

Practical Tips for Safe Gaming

Responsible gaming does not mean giving up gaming — it means playing smart. Follow these simple tips to keep gaming enjoyable every time.

  • Set a budget first: Set a monthly gaming budget in advance and never exceed that limit.
  • Take regular breaks: Take at least a 15-minute break every hour. Playing for long stretches without a break clouds your judgment.
  • Keep a clear head: Don't place large bets when you're angry, frustrated, or riding a high. Keeping your emotions in check is what makes gaming safe.
  • Save your winnings: After a big win, don't bet it all again — set aside a portion of your winnings.
  • Accept your losses: Winning every game isn't possible. Losses are a normal part of gaming — keep that in mind.
  • Spend time on other hobbies & activities: Step away from the screen and spend time with family, friends, or hobbies. Balance in life matters.
  • Don't play while intoxicated or drowsy: When your mind isn't clear, making sound decisions becomes much harder.
  • Use fg64 Limit Tools: The platform's built-in protection tools are there to help you stay within your limits.

Minor Protection Policy

Fg64 is strictly for users aged 18 and above. We enforce a firm policy to protect minors.

  • Age verification is mandatory at the point of registration.
  • Additional verification may apply to accounts flagged as suspicious.
  • Parents and guardians are advised to use parental control software.
  • Any account identified as belonging to a minor will be closed immediately.
  • Keep your computer or phone password-locked to prevent children from gaining access.

If you suspect a child or teenager you know is using fg64, please contact us immediately at [email protected].

FAQs

Below are answers to some of the most frequently asked questions about responsible gaming.

No, your account balance is fully protected when you self-exclude. Once the exclusion period ends, or your account is reactivated through the proper process, your balance will be available to use.

Yes, reducing a limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period — this is designed to protect you from making impulsive decisions.

Self-exclusion requests are generally made by the account holder. However, if you're concerned about someone else's gaming behavior, contact our support team — we'll do everything we can to help.

Yes, the World Health Organization (WHO) has recognized gaming disorder as a legitimate mental health condition. There is no shame in it — seeking help early is the smartest thing you can do.

Yes, the fg64 platform monitors your gaming activity to detect unusual behavior and offer assistance when needed. Your personal information is kept completely confidential and is never shared with third parties.

Play safe, Stay in the Fun

Responsible gaming is at the heart of what we do at fg64. We want every player to enjoy a healthy, informed, and enjoyable gaming experience. Stay in control and have fun.

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